Ticket collection

Tickets purchased to all Dance Massive productions are to be collected from the Box Office on the day of the performance. We recommend you collect your tickets at least 30 minutes prior to the performance to avoid queues. Some performances may not permit latecomers, please ensure you arrive in a timely manner.

Please retain your email order confirmation as proof of purchase but please do not print your tickets.

Patrons are responsible for ensuring that they check the website and attend the correct venue. Refunds will not be provided to any patron arriving at an incorrect venue.

Booking fees

Bookings through Arts House incur a $1.50 transaction fee.

Bookings through Dancehouse incur a $0.30 booking fee per ticket.

Bookings through Malthouse Theatre do not incur a booking fee.

Bookings through The SUBSTATION incur up to a $2.49 booking fee per ticket.

Bookings through Ausdance VIC incur up to a $0.30 transaction fee.

Dance Massive Ticket Packages incur a $1.50 fee per transaction.

Refunds and exchanges

Please click here for refunds and exchange terms and conditions.